Terms of Use

1. Eligibility and accounts

You must be able to form a binding contract under applicable law and meet any minimum age we specify in product flows. You are responsible for the accuracy of registration information and for maintaining the confidentiality of your credentials.

You may not share your account in a way that circumvents security or misrepresents identity. Notify us promptly at hello@klaap.africa of any unauthorized use.

2. The Services

KLAAP provides tools for brand–creator collaboration, including discovery, campaign structuring, communications, content delivery features, and payment-related workflows. Features may differ by role (e.g. brand vs creator) and may change over time.

We may suspend, modify, or discontinue parts of the Services with reasonable notice where practicable. We do not guarantee uninterrupted or error-free operation.

3. Your conduct

You agree not to:

• Violate law, infringe intellectual property, or misuse others’ personal data.
• Upload malware, probe or attack our systems, or bypass access controls.
• Harass, defraud, or deceive other users or third parties.
• Scrape or extract data from the Services at scale without our written permission, except as allowed by applicable law.
• Use the Services to distribute unlawful, hateful, or sexually exploitative content involving minors.

4. Campaigns, deliverables, and relationships

Campaign terms (scope, milestones, usage rights, timelines, and fees) are between brands and creators unless we explicitly state otherwise. KLAAP provides infrastructure and workflow support; unless a separate written agreement says differently, we are not a party to your creative or commercial contract.

You are responsible for ensuring that briefs, licenses, and usage rights meet your legal and brand requirements. Nothing in the Services replaces independent legal or tax advice.

Unless a specific campaign or written supplement between the parties states otherwise, ownership of commissioned deliverables follows Section 6 (Intellectual property) once payment for those deliverables is received and cleared as described there.

5. Fees, wallets, and payments

Subscription fees, platform fees, deposit fees, and payout mechanics are described in-product, in order summaries, or in separate commercial terms. Taxes may apply as required by law.

Payments may be processed by third-party providers (e.g. Paystack). Their terms and privacy practices also apply. You authorize us and our partners to charge or transfer amounts you approve in the product.

For purposes of Section 6 (Intellectual property), a brand is treated as having paid in full for a given deliverable or milestone when the amount contractually due for that deliverable or milestone has been successfully charged or transferred through the Services and cleared (or otherwise finally settled) in accordance with the campaign or checkout flow, net of reversals, chargebacks, or clawbacks that undo that payment.

Refunds and chargebacks are handled according to our policies, campaign status, and partner rules. We may offset or recover amounts you owe us where permitted.

6. Intellectual property

KLAAP and its licensors own the Services, branding, software, and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Services for their intended purpose.

You grant KLAAP a non-exclusive license to host, process, display, copy, and distribute content you upload as reasonably necessary to operate and improve the Services (including security, backup, fraud prevention, and support). You represent that you have the rights needed to grant this license.

Brand ownership of commissioned deliverables. For original creative work product a creator produces for a brand through the Services under a Smart Campaign, milestone, or other paid engagement (each, a “Deliverable”), and except where a written supplement attached to that engagement expressly provides otherwise: once the brand has paid in full for that Deliverable or milestone in accordance with Section 5, the creator assigns to the brand all right, title, and interest in and to that Deliverable—including copyright and related rights (such as reproduction, distribution, adaptation, and public performance and display) to the fullest extent assignable under applicable law—so that the brand owns the Deliverable outright and may use, exploit, license, adapt, and commercialize it worldwide, in any medium now known or later developed, without owing further fees to the creator for that scope of use.

To the extent moral rights, attribution rights, or similar non-assignable rights exist and cannot be assigned, the creator waives them or agrees not to assert them against the brand or its successors and assigns, to the maximum extent permitted by law. The foregoing does not transfer ownership of the creator’s name, image, or likeness except as incorporated into the Deliverable and assigned above.

The assignment in this section does not transfer third-party materials, stock assets, fonts, music, or other pre-existing intellectual property that the creator is only licensed to use; the creator remains responsible for securing and, where required, sublicensing to the brand any rights needed for the brand’s use of such embedded materials. If a Deliverable is not paid in full, rights remain with the creator except for the platform license to KLAAP above and any narrower license stated in the campaign.

Creators acknowledge that brands rely on this structure to obtain full ownership after payment. Brands remain responsible for clearing any additional releases (e.g. talent, locations, trademarks) their own use may require.

7. Confidentiality and privacy

You may receive non-public information about other users or KLAAP. You must use it only as needed to use the Services and not disclose it without authorization. Our Privacy Policy explains how we handle personal data.

8. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KLAAP AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS.

OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO KLAAP FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD 100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

10. Indemnity

You will defend and indemnify KLAAP and its affiliates against third-party claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your content, your violation of these Terms, or your violation of others’ rights.

11. Suspension and termination

We may suspend or terminate access to the Services for breach of these Terms, risk of harm, legal requirements, or non-payment. You may stop using the Services at any time. Provisions that by their nature should survive (e.g. liability, indemnity, governing law) will survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law rules. Courts in Nigeria shall have exclusive jurisdiction over disputes, subject to any mandatory rights you have under the laws of your country of residence.

13. General

These Terms constitute the entire agreement between you and KLAAP regarding the Services and supersede prior understandings on the same subject. If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale.

14. Contact

Questions about these Terms: hello@klaap.africa.